Ignite Certificate, Stanford Graduate School of Business (2013)
MA in Writing & Publishing, Emerson College (2009)
BA in English, Reed College (2005)
Avangate: Find ways to make currency conversion, VAT and purchase flows interesting to everyone in blog posts, landing pages and more.
Bostonist: Managed local news and events blog with 450,000 monthly visitors; supervised 12 freelance writers creating eight-plus posts a day.
Google Apps for Business: Told stories about how Google Apps let businesses manage operations and focus on their core passion.
Havas Worldwide: Copy edited web content for Genentech products.
SnapHop: Showed companies how to start with mobile recruiting.
Plant Stars: Developed a fun, fresh voice for a landscape design firm.
Marketing Writer, ChargePoint (2016–present)
I’m figuring out the best way to talk about electric vehicle (EV) charging to different audiences, from EV drivers to property managers. I’ve established a brand voice and style guide and am creating compelling materials that communicate our unique perspective on industry issues.
Highlights: Copy for email campaigns generating up to 40% open rates and 27% download rates on landing pages.
Director of Content, The Bulleit Group (2013–2015)
I read the news a lot, identified emerging trends and pitched editorial and contributed stories that fit key themes. Clients like Accompli, eero, Orbital Insight and Quixey covered in NYT, WSJ, Re/code, Wired, etc.
Technical Writer, Enprecis (2010–2012)
I created an in-depth style guide for 8000-question market research survey and wrote proposals that won Washington State Trader of the Year and led to new business deals with Peugeot and Volkswagen.
Technical Writer, Percussion (2009–2010)
I managed the proposal qualification, preparation, and approval process for a web content management company. I helped land contracts with the American Museum of Natural History, Cotton Inc., the Commonwealth of Massachusetts and other leading organizations.
Editorial Associate, Vertive (2006–2008)
I wrote web copy and blog posts about product features and benefits to support search engine optimization for affiliate marketing campaigns.
iTunes Associate, Apple (2005–2006)
I supervised and guided a team of email support agents, wrote support email copy and knowledge base articles and escalated emerging issues. I was the AppleCare Employee of the Month for July 2006.